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Terms & Conditions

Please read the following Terms & Conditions carefully before placing your order.

You agree to be bound by the Terms & Conditions by accessing this website, regardless of whether you create an account or make a purchase.

Any participation will constitute acceptance of this agreement. If you do not agree to abide with any part of the terms & conditions then you must not use our website.

PRIVACY POLICY

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our service to you.

Types of Data Collected
Personal Data

While using our service, we collect personal information such as name, address & email address.

We may also collect information how the service is accessed and used. This usage data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Marketing (if applicable): With your consent we may send you emails regarding offers, new products and other updates.

When you provide us with personal information, verify your credit/debit card, place an order, and arrange a delivery. We imply that you consent to our collecting it and using it for that specific reason only.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our site and hold certain information.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

DISCLOSURE OF DATA

Legal Requirements

We may disclose your personal information if required by law or if it is necessary:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Mubo
  • To prevent or investigate possible wrongdoing in connection with our site.
  • To protect the personal safety of users of the site or the public
  • To protect against legal liability
Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our site (“Service Providers”), to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our site is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We may use Google Analytics to help us learn about who visits our site and what pages are being looked at.

Children’s Privacy

By using this site, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our site.

We will let you know via email prior to the change becoming effective and update the “effective date” at the top of the Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on our site.

SHIPPING POLICY

We offer free shipping all over India.

We provide safe and secure credit, debit and Internet banking options for Visa and MasterCard holders.

We also offer Cash on Delivery (COD) only in Mumbai at an additional cost of Rs. 200/-

Once your order is confirmed your MUBO’s will be delivered to you between 7-10 working days depending on your location. You will be updated once your product has been shipped out. Please provide us 24-48 hours to process & dispatch your order. The shipping time for out of stock products will however be longer & we will keep you posted about the approximate delivery time. These delivery times are subject to location & distance.

Please Note – During festivals/National Holidays or adverse weather conditions your shipment could be delayed. We are not liable for any delays in delivery by the courier company but will help you track your package through our partner courier service.

In case your address is out of service area for them we will contact you to find an alternative solution to make sure your MUBO’s reach your destination.

EXCHANGES & RETURNS

We, at Mubo, create shoes with utmost love and care specially for the comfort of your feet. However if you are unsure & want to exchange your pair then please email us at info@muboshoes.com or whatsapp us on +91-9820395966 within 24 hours of the product being delivered to you. Your product can be exchanged for another size or style based on what is available in stock.

The shipping charges for the return will be borne by the customer.

You can return your pair to the following address –
MUBO Shoes, 152, 15th Floor, Kshitij Building, Nepeansea Road, Mumbai – 400036
within one week. Please ensure that the shoes are unused & sent in its original packaging. Once we receive your return there will be a thorough quality check. After which your pair will be exchanged. If any returned items do not meet the above-mentioned conditions then the product will be returned back to you at your expense. Those that meet the conditions will be able to exchange it.

Please mention the desired size or style you are interested in when you put in an exchange request via email or whatsapp. If the size is unavailable you can opt for a credit note!

As a company policy, we do not provide refund on any product/s sold. Once Mubo’s are sold they can ONLY be exchanged for replacement or a credit note.

Please Note – During SALE Period no product/s can be exchanged*

CANCELLATION POLICY

Muboshoes.com reserves the right to cancel any order without any explanation for doing so where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be processed without any delay.

CONTACT US

In case of any further queries or doubts we are happy to help & you can reach us at info@muboshoes.com